The operating manual is the first document every installer and pump user should consult—before starting the device for the first time. In this article, we explain where to find the manual for an IBO pump, what documentation is included with IPRO products, and what to do if the required manual is not available in your language. We also outline the possible applications of these pumps and explain how Dambat’s service handles warranty and post-warranty repairs.
Operating manual—two places where you will always find it
Choosing the right source of technical documentation matters both to the installer on site and to the end user. That is why Dambat ensures that the operating manual for every IBO product is available in two independent locations.
1. Paper manual included in the device packaging
Every product covered by the manufacturer’s warranty—whether it is a deep-well pump, submersible pump, circulation pump, or surface pump—is delivered to the customer with an operating manual placed directly inside the packaging. This is the first document you will find after unpacking an IBO product, and it includes technical data, installation requirements, safe operating instructions, and warranty terms.
2. Electronic manual database on dambat.pl
If you have lost the paper version, are buying used equipment, or need the documentation before making a purchase, the complete PDF file database is available on our website. In one place, we have collected IBO manuals, IPRO manuals, and documentation for the other brands in Dambat’s portfolio. For your convenience, we have also prepared a manual search engine, where entering the model name or symbol takes you straight to the relevant PDF file—without having to search the entire website manually.
All documents available in the online database are identical to the paper version included with the device, so you can be sure that you are downloading the current and complete operating manual, regardless of whether the pump came to you from a distributor, wholesaler, or directly from our warehouse.
Device protection in the context of IBO deep-well pump production
IBO deep-well pumps are produced with real operating conditions in well installations in mind. That is why the technical documentation for each model describes not only the installation method but also the operating limitations appropriate to the specific application. IBO deep-well pumps are primarily used where water must be extracted from greater depths—in deep wells with different casing diameters, in households, in agriculture, and in industrial installations.
IBO deep-well pumps stand out for their design, which provides enhanced protection against sand. This feature significantly increases the device’s resistance to operation in water containing fine mineral impurities, directly affecting the service life of the motor and pump assembly. That is why deep-well pumps of this brand so often appear in professional irrigation systems, where uninterrupted device operation is critical throughout the growing season.
The possible applications of deep-well pumps include:
- supplying water to households using their own water intakes,
- powering pressure-boosting systems in single-family homes,
- professional irrigation systems in agriculture and horticulture,
- powering process installations in small and medium-sized industrial plants,
- lifting water from ring wells and drilled wells of various diameters.
The possible applications of pumps from the IBO and IPRO brands are always described in the technical data sheet and operating manual for the specific model. It is worth reading this documentation before selecting a device to make sure that the chosen deep-well pump matches the actual well parameters and water demand.
The IBO brand stands out with a complete range and supplementary equipment
The IBO brand stands out not only for its extensive pump catalog but also for the company’s complete range of equipment that makes it possible to build a complete, safe installation. IBO products include:
- controllers for automatically switching pumps on and off,
- check valves, foot valves, and solenoid valves,
- mechanical filters and magnetic separators for water,
- inverters regulating pump operating conditions (not to be confused with a photovoltaic inverter—the IBO inverter controls the operating parameters of a water pump, not energy from a PV installation),
- pressure gauges for monitoring system pressure.
This product range allows the installer to complete the entire installation—from the water intake, through dry-run protection, to pressure monitoring—within one consistent brand, simplifying servicing and the selection of spare parts over the following years of operation.
Manufacturer’s warranty service and post-warranty repairs
Dambat’s central warranty service handles all IBO, IBO ITALY, and IPRO products sold in Poland. Dambat service carries out repairs both under warranty and after the warranty period, when the device is no longer covered by the protection specified in the warranty card.
To report a fault, use the complaint form available on the Dambat service page. There you will find information about the complaint documents required to process the report (including proof of purchase and a description of the fault), as well as contact details for the authorized service center. Please note that the manufacturer’s warranty covers material and manufacturing defects, but does not cover damage resulting from incorrect installation, dry running without appropriate protection, or pumping a medium that does not comply with the device specifications. This is why reading the operating manual before the first start-up is so important.
What to do if the manual is not available in your language?
Our manual database is gradually being expanded with additional language versions. Our foreign partners receive priority for translations, but we consistently work to expand the documentation into more languages so that IBO products are understandable to as many installers across Europe as possible.
If you cannot find the model in the language version you need, contact us via the contact form. Your request will be sent directly to the appropriate department, which will arrange preparation of the manual in the required language. Please provide the exact model symbol, as this will help us locate the correct technical documentation and prepare the translation more quickly.
Frequently asked questions
Where can I find the operating manual for my IBO pump?
You will find the operating manual in two places: inside the device packaging (the paper version included by the manufacturer with every product covered by a warranty) and online, in the PDF database on dambat.pl, where you can search for manuals by model name or symbol.
Is an operating manual included in the packaging with every IBO pump?
Yes. Every IBO, IBO ITALY, and IPRO product is delivered to the customer with a paper operating manual in the packaging, regardless of whether it is a deep-well, submersible, circulation, or surface pump.
What should I do if I cannot find the manual in my language?
Simply submit a request through the contact form on dambat.pl, providing the pump model symbol. The relevant department will receive information about the need and prepare the manual in the required language. Our foreign partners receive priority, but we consistently expand the database with additional language versions.
What are IBO deep-well pumps used for?
IBO deep-well pumps are primarily used to extract water from deep and ring wells—in households, pressure-boosting systems, professional agricultural irrigation systems, and process installations in industrial plants. Their design, with increased resistance to sand, allows them to operate reliably even when the water contains small amounts of sand.
How do I report a warranty or post-warranty repair for an IBO pump?
Warranty and post-warranty repairs are carried out by Dambat’s central warranty service. Submit the report through the complaint form available on the service page at dambat.pl, including proof of purchase and a description of the fault. On this basis, the authorized service center will decide on the next repair steps.
Is an inverter for an IBO pump the same as a photovoltaic inverter?
No. The inverter offered by Dambat for IBO pumps regulates the operating conditions of the water pump—such as pressure and output—not the energy generated by a photovoltaic installation. It is a separate device with a different application, despite the similarity in name to a solar inverter.
