Can I get a replacement part for a DRENO pump? How can I order replacement parts?

Yes, replacement parts for IBO/IPRO pumps can be ordered by both end customers and wholesalers. To check the availability of a part and receive a quotation, please prepare the information listed below.

What should you prepare before submitting your request?

  1. A clear photo of the pump's rating plate – the device model, power, serial number, and all technical data from the plate must be visible.
  2. A photo of the part to be replaced – take the photo so that the component is clearly visible (if possible, from several angles).
  3. Your contact details and shipping information:
    • First and last name / company name,
    • shipping address,
    • contact telephone number,
    • email address for correspondence.

Where should you send your request?

Please send all the above information and photos to the following email address: https://dambat.pl/pages/kontakt or use the following form: https://dambat.pl/pages/serwis

What happens next?

After receiving your message, our specialists will verify whether a suitable replacement part can be selected, check its availability, and prepare a quotation. You will then receive our response with a proposed solution and the next steps for completing your order.