Store regulations

Regulations of the online store platform

Sales regulations

https://www.dambat.pl

Terms and Conditions of the Online Store Platform

Terms of Sale

https://www.dambat.pl

§1 Basic definitions

§2 General provisions

§3 The conditions for providing services

§4 Terms of the brokerage agreement

§5 Order implementation

§6 Delivery

§7 Payment methods

§8 warranty

§9 withdrawal

§10 Complaints

§11 Responsibility

§12 Out -by -court methods of considering complaints and pursuing claims

§13 provisions regarding entrepreneurs

§14 Final provisions

§1 Basic Definitions

§2 General Provisions

§3 Terms and Conditions of Service

§4 Terms and Conditions of the Broker Agreement

§5 Order Execution

§6 Delivery

§7 Payment Methods

§8 Warrants

§9 Withdrawal

§10 Complaint procedure

§11 LIABILITY

§12 Alternative Dispute Resolutions

§13 Provisions Concerning Entrepreneurs

§14 Final Provisions

Entry

Dear Customer, these Regulations regulate the method of concluding sales contracts between the Customer and the Seller of Goods/Services through the above -mentioned website, the rules for the implementation of these contracts, including the delivery, rights and obligations arising from applicable law and the procedure for withdrawing from the contract and complaint procedure. The regulations consist of four main parts:

in § from 1 to 3 - there are general regulations of these regulations;
in § to 4 to 7 - the process of purchasing goods/services was described;
in § from 8 to 12 - regulations related to the defective of goods/services as well as the right to withdraw from the contract;
In § 13 and 14 - all other regulations were concluded.

Dear Customer, THSE Regulations Regional The Manner of Concluding Sales Contracts Between The Customer and The Seller of Goods/Services Through The Above-Mentioned Website, The Rules of Executation of These Contakts Including Delivery, Rights and obligations And the Procedural for Withdrawal From the contract and the complaint procedure. The Regulations Consist of Four Main Parts:

in § 1 to 3 - are the general provisions of these regulations;
in § to 4 to 7 - The Process of Acquiring The Goods/Services Was Described;
§ 8 to 12 - Contains regulations related to the determination of defects in the goods/service as well as the different to insdraw from the contract;
§ 13 and 14 - Includes all other regulations.

§1 Basic definitions

Online store platform - a store located at this website.
Service owner/ Seller - website owner. The customer purchases the goods/service from Dambat Jastrzębski Spółka Komandytowo-Akcyjna based in Adamów, entered in the register of entrepreneurs of the National Court Register under the number KRS 0001025584, NIP 5291844129, REGON 52380446900000000
Address - whenever the regulations mention the address, it means the following data:

Headquarters: Adamów 50, 05-825 Grodzisk Mazowiecki
E -mail address: Available in the Contact tab

Customer - a natural person with full legal capacity, and in cases provided for by generally applicable provisions, a natural person with limited legal capacity, a legal person or an organizational unit without legal personality, whose act grants legal capacity, which has concluded or intends to conclude a contract of sale .
Consumer - art. 22¹ KC: A natural person performing a legal act with the seller not directly related to his business or professional activity.
Sales contract - a product sales contract posted on the above -mentioned page concluded or concluded between the customer and the seller via the online store platform.
Goods - a product, a movable item that the customer purchases via the online store platform and other sales channels (e.g. Facebook Marketplace or Allegro) from the seller who presents the goods on this page.
Order - a statement of the customer's will, submitted via the online store platform specifying: the type and quantity of the goods in the range of the goods seller/service, payment method, method of delivery of the goods, place of issue of the goods and customer data.
Order form - an electronic service, a form on an electronic medium available in the online store platform, enabling the placement and implementation of the order, among others by adding products to an electronic basket and determining the terms of the sales contract between a real seller and the customer, including delivery and payment.
Order processing time - the time in which the order placed by the Customer will be completed, packed, sealed by the Seller and transferred for delivery of the delivery form selected by the Customer via this Platform of the Online Store.
Business Day - one day from Monday to Friday, excluding public holidays.
Price reductions -possible discounts, promotions and price reductions can be checked on the chart at the displayed price of the product. The price history can be seen for 30 days back. The price is recorded in a verifiable and automatic manner.
Prices - Products prices in the e -store are constant at a given time and no algorithms for setting prices are affected regardless of how the customer goes to the page, which browsers he uses. Also, gender, age, etc.
Consumer Rights Act, Act - Act of 30 May 2014 on consumer rights (Journal of Laws of 2014, item 827 as amended).
GDPR -Regulation of the EU Council 2016/679 (of April 27, 2016, Journal of Laws of EU.L. No. 119)

§1 Basic Definitions

Online Store Platform - The Store Located at the Address of This Website.
Website Owner/Seller - The Owner of the Website. The Customer Purchases Goods/Services from Dambat Jastrzębski Spółka Komandytowo-Wiatowy with ITS Registered Office in Adamowo, Entered in the Register of Entrepreneurs of the National Court Register under KRS Number 0001025584, NIP 5291844129, REGON 52380446900000.
Address - Whenever the Regulatory Departs to the Address, It is Understood as the Following:

Registered Office: Adamow 50, 05-825 Grodzisk Mazowiecki
E-mail Address: Avilable in the Contact Tab

Customer - A Natural Person with Full Legal Capacity, And in Cases Provided for by Generally Applicable Laws Also A Natural Person with Limited Legal Capacity, A Legal Person or Organizational Unit Without Legal Personality, to Which the Law Grants Legal Capacity, Who Has ConclouDed or intends to conclude a sales contraction.
Consumer - Article 22¹ KC: A Natural Person Making A Legal Transaction with the Seller That Is Not Directly Related To His/Her Economic or Professional Activity.
Sales Contract - A Contract of Sale of the Product Posted on the Aforentioned Website Concluded or Entered Into Between the Customer and The Seller Through The Online Store Platform.
Merchandise - A Product, A Movable item that the customer purchaases via the online store platform and other sales channels (e.g. Facebook marketplace or allegro) from a seller who presents the merchandise on this website.
Order - A Declaration of Will of the Customer, Submitted Via The Online Store Platform, Specifying: The Type and Quantity of Goods in the Seller's Assortment of Goods/Services, The Method of Payment, The Method of Delivery of the Goods, The Place of Delivery of the Goods and the Customer's Data.
Order Form - An Electronic Service, A Form on An Electronic Medium Avilaable on the Platform of the Online Store, Enabling the Placement and Execution of An Order, Including by Means of Adding Products to An Electronic Shopping Cart and Specifying the Terms of the Sales Agreement Between the Actual Seller and the Customer, Including the Method of Delivery and Payment.
Order Processing Time - The Time It Takes for an order Placed by the Customer to Be Completed, Packaged, Sealed by the Seller and Forwarded for Delivery by the Delivery Method Selected by The Customer Through This online store.
Business Day - One Day from Monday to Friday Excluding Public Holidays.
Price Reductions - Possible Discounts, Promotions and Price Reductions can Be Checked on the Chart Next To The Displayed Product Price. Price History Will Be Possible to View for 30 Days Back. The recording of price is verifiable and automatic.
Prices - The Prices of Products in the E -Store Are Fixed At A Given Time and Are Not AFFECTED BY PRICE ALGORITHMS Regardless of How The Customer Arrives At the Site, What Browsers They Use. It also also not matter gender, age, etc.
Law on Consumer Rights, Law - Law of May 30, 2014 on Consumer Rights (Journal of Laws of 2014 ITEM 827 AS Amended).
GDPR - EU Council Regulation 2016/679 (Dated April 27, 2016, Official Journal of the EU.L. No. 119)

§2 General provisions

The website owner declares that he complies with all the required principles of personal data protection of clients, which are provided for, among others, by the Act of 10 May 2018 on the protection of personal data and in accordance with the provisions of the GDPR and later ordinances of the Minister of the Interior and Administration on the documentation of personal data processing as well as technical and organizational conditions to be met by devices and IT systems for the processing of personal data. The customer agrees to the collection, storage and processing of the online store (broker of concluded sales contracts) personal data only for the purpose directly related to the implementation of the ordered service/goods. Detailed conditions for collecting, processing and protection of personal data are specified in the "Privacy Policy".
The seller declares that in connection with the entry into force throughout Europe of a legal regulation (with the transposition of Directive (EU) 2019/2161 to national law) regarding the opinion: entrepreneurs who provide opinions must inform whether and how it was assured that the published opinions are from consumers who used a given product or purchased it. The means taken for this purpose must be specifically listed.
We declare that the opinions posted on our website come from real customers who bought and used our products. Opinions were issued in accordance with the sent request for issuing them after confirming that the goods reached the customer. We anticipate the possibility of importing the opinions contained in the Google tab in the business cards section of our company. Opinions can also come from the Allegro portal. We promise to complete all formalities and efforts so that the opinions are real and correspond to the truth and those issued improperly are removed.
Placing orders, The customer has the opportunity to read the Regulations by accepting its content by determining the appropriate field in the form. For the implementation of the order, it is necessary to accept the provisions of the Regulations. Please be advised that conclusion Sales contracts via the Internet and the acceptance of the Regulations entails the obligation to pay for the ordered goods to the seller.
The data administrator uses appropriate technical and organizational measures to protect personal data reliability to threats and categories of data covered by protection. First of all, it protects data against their disclosure, taking, processing, loss, change of damage or destruction by unauthorized persons. The detailed scope of protection was regulated in accordance with the requirements in the personal data protection policy (security policy, personal data protection regulations, IT system management instructions).
Every person whose data is processed is entitled to:

supervising and controlling the processing of personal data for which the Administrator conducts a set of data of customers of the above -mentioned store;
determining who is the data administrator, determining his address, headquarters, name, in a situation where the administrator is a natural person to determine his name and place of residence;
obtaining information about the purpose, scope, method, time of data processing contained in such a set;
obtaining information in a widely understood form of the content of this data;
getting to know the source from which the data comes from it, unless the data administrator is obliged to keep in this respect in the secret of classified information or maintain professional secrecy;
Demolition, updating, rectification of personal data, temporary suspension or its removal, if they are incomplete, outdated, false or were collected in violation of the Act or are unnecessary to achieve the purpose for which they were collected.

According to point 6, the customer has the right to inspect the content of the personal data processed, their correction, as well as demanding the deletion of this data. Personal data administrator is obliged to supplement, update, rectify data, temporarily or constantly suspend processing or their removal from the set on a regular basis and immediately after notification, unless the request concerns personal data, to which the mode of supplementing, updating or correction they specify separate laws in this act.
The customer in the process of finalizing the order agrees to the collection and processing by the Administrator of personal data within the meaning of the Act of 10 May 2018 on the protection of personal data and in accordance with the provisions of the GDPR. Data may be transferred to another entity only in a situation of law required or necessary for the implementation of the order by sellers whose goods are presented on this platform of the Online Store.
The customer may agree to receive advertising and commercial information from the Administrator by signing up to the newsletter.
The customer using the services of the online store platform implemented through this website is obliged to comply with these regulations to the extent that it is necessary to complete the order and is not contrary to applicable law and the principles of social coexistence.
All the goods presented were introduced to the Polish market in a legal manner and corresponding to the law. Information on the goods on the website of the online store platform is only an invitation to conclude a contract within the meaning of art. 71 of the Act of April 23, 1964 of the Civil Code.
An entrepreneur conducting sole proprietorships, if he makes a purchase, which is not related to his business, has the right to withdraw from the contract within 14 calendar days from the moment the goods have taken place by the customer or the third party, the third party indicated by him other than the carrier.
Art. 556 (4) provisions regarding the consumer contained in this section, with the exception of art. 558 § 1 Second sentence shall apply to a natural person concluding a contract directly related to his business activity, when the content of this contract shows that It does not have a professional character for this person, resulting in particular from the subject of his business activity, made available on the basis of the provisions on the Central Register and Information on Economic Activity.
Verification of whether a given activity is of a professional nature will take place based on CEIDG - central records and information on economic activity - and specifically about PKD codes entered there defining the types of business activity.
Entrepreneurs conducting single -person activities will obtain rights in the field of:

prohibited clauses used in contractual patterns;
warranty for disadvantages of sold items;
recourse claims to the previous seller in connection with the performance
consumer complaints;
the right to withdraw from a distance contract or outside the enterprise within 14 days;

Consumer provisions, contained in art. 385 (1) -385 (3) K.c. [regarding prohibited contractual provisions] applies to a natural person concluding a contract directly related to his business activity, when the content of this contract shows that she does not have a professional nature for her, resulting in particular from the subject of her business activity, made available on the basis of provisions on the Central Register and Information on Economic Activity.
Entrepreneurs conducting sole proprietorships will still not be entitled to use the help of institutions supporting consumers in the protection of their rights, including the help of poviat/city spokesmen of the consumer or UOKiK.

§2 General Provisions

The owner of the site declares that it complies with all required rules for the protection of customers' personal data as provided for, among other RODO and SubSeQUENT Regulations of the Minister of Internal Affairs and Administration with Regard to Documentation of Personal Data Processing and Technical and Organizational Conditions to Which Devices and It Systems Used For Personal Data Processing Correspond. The Customer Consents to the Collection, Storage and Processing of Personal Data by the Online Store Platform (Intermediary of the Concloud Sales Contracts) Only for the Purpose Directly Related To The Performance of the Ordered Service/Goods. Detailed Terms and Conditions for the Collection, Processing and Protection of Personal Data Are Set Forth in the "Privacy Policy".
The Vendor Declares That Due to the Entry Into Force Throughout Europe of a Legal Regulation (with the Translation of Directive (EU) 2019/2161 Into National Law) on Reviews: Traders Who Provide Reviews must indicate what and ens Come from Consumers Who Have Used Or Purchased The Product. Measures Taken for this purple must be specific mentioned.
W Declare That The Reviews Posted on Our Website Are From Actual Customers Who Have Purchased and Used Our Products. The Reviews Were Isseud According to the Request to Sent to US After Confiring That The Goods Have Reated The Customer. W Anticipate The Possibility of Importing Reviews Posted on Google in the Business Cards Section of Our Company Reviews Can Also Come from the Allegro Portal. We Promise to Complete All Formalities and Efforts to Ensure that the Opinions Are Real and Correspond To The Truth and Those Issieed ImphorTy Were Removed.
When Placing An Order, The customer has the oporturnity to read the regulations, access their content by marking the appropriate box in the form. Acceptance of therms and condations is necessary to complete the order. Please BE INFORMATION THAT THE SHIPLUUSION OF The Sales Agreement Via The Internet and Acceptance of the Regulations entails the obligations to the earthdoes to the seller.
The Data Controller Shall Apply Ampropriate Technical and Organizational Measures to Ensure The Protection of Personal Data Authoritative to the Risks and Categories of Data to Be Protted. First of All, It Protects Data from Being Accessed, Taken, Processed, Lost, Alted, Damaged or Destroyed by Unauthorized Persons. The detailed scope of protection is regulated in accordance with the requirements in the personal data protection Policy (Security Policy, Personal Data Protection Regulations, It System Management Instruction).
Every person whose data is processed has the right to:

Supervise and Control The Processing of Personal Data for Which the Administrator Mintains a Collection of Customer Data of the AFOREMENTED STORE;
This is a determine who the data controller is, to determine it address, headquarters, name, in a situation where the controller is an individual to determine his name and place of residence;
Obtain Information about the PurPose, Scope, Manner, Time of the Data Contained in Such Collection;
to Obtain Information in A Communly Understood Form of the Content of Such Data;
To know the source from which the data to whi it pertines originated, unless the data controller is obligation to keep classified information or professional secrety in this regard;
Demand That Personal Data Be Supplemented, Upathed, Rectified, Temporarily Suspended or Deleted IF it is income, Outdat, Untrue or Was Colleded in Violation of the Law or is no Longer Necessary for the PurPose for Which it was Colleded.

The Customer, in Accordance with Section 6, Has the Right to Inspect the Contents of the Processed Personal Data, To Correct Them, AS Well as to Request The Delation of Such Data. The Controller of Personal Data is Obladed, to Supplement, Update, Correct the Data, Temporarily or Permanently Suspend the Processing Or Delete Them From the Collection on Anna An ongoing Basis and Immediaately After the Request, Unless the Request Concerts Personal Data Procedure for Supplementing, Updating or Correcting Them is determined by separate provisions of lav including the law.
In the process of finalizing the order, The Customer Agrees to the Collection and Processing of Personal Data by the Administrator Within the Meaning of the Act of May 10, 2018 on the Protection of Personal Data and in Accordance with the provisions of the Rodo. The Data May Be Transferred to Another Entity only in situations legally required or necessary for the execution of the order placed by the vendors whose goods are presded on this online store platforms.
The Customer May Agree to Receive Advertising and Commercial Information from the Administrator Electronically by Subscribing to the Newsletter.
The Customer Using The Services of the Online Store Platform Implemented Through This Website is obligite to the desire regulations to the extent that is necessary for the execution of the order placed and is not control to applicble lav and the principles of social coexistence.
All Presented Goods Have Been Legally and Legally Introduced Into The Polish Market. Information Regarding the Goods on the Website of the Online Store Platform Constites Only an Invitation to Conclue A Contract Within The Meaning of Article 71 of the Act of April 23, 1964 of the Civil Code.
A Sole Trader, If He Makes a Purchase That is not Related to His Business, Has the Right to WitHDRAW From the Contract Within 14 Calendar Days From the Moment The Goods Take Possession of the Customer or Third Party Designated by Him THAN The Carrier .
ARTICLE 556 (4) The Provisions Contained in This Section Concerting The Consumer, With the Exception of the Second Sentence of Article 558 (1), Shall Apply to An Individual Who Ententers Intrs Intyrs Into a Contracty Relatly Reladed To His Business Activity From the content of the contract that It does not have a professional character for that person, arising in Particular From the Subject Matter of His Business Activity, Made Avilable on the Basis of the Provisions on the Central Register and Information on Business Activity.
Verification of Whener An Activity is of A Professional Nature Will Be Based on Ceidg - The Central Register and Information on Business Activity - and More Specifically on the PKD Codes Entered There, Which Define Types of Business Activity.
Sole Proprietors will be empowered in the field:

Illegal clauses used in contractual models;
Warrants for Defects of the Sold Thing;
Recuorsse Claim to the Previous Seller in Connection with the Performance of the Consumer's Compleint;
The Right to Withdraw from A Contract Concloud at A Distance or Off-Remenses Within 14 Days;

The Consumer Provisions Contained in Articles 385 (1) -385 (3) of the Civil Code. [Concerning Prohibited Contractual Provisions] SHALL APPLY to An Individual WHO ENTERS INTERS JECT Matter of His Business Activity, Made Avilable on the Basis of the Provisions on the Central Register and Information on Business Activity.
Sole Proprietors Will Still Not Be Entitled To The Assistance of Institutions That Support Consumers in Protecting They Rights, Including county/Municipal Consumer Ombudsman or the Occp.

§3 The conditions for providing services

This online store platform provides services via an electronic road, the condition for joining the contract is primarily to complete the online order form in order to conclude a sales contract with the seller whose goods are presented on the website. Accession of the conclusion of the contract is voluntary.
The contract for the provision of services is concluded electronically in the form of enabling the ordering form to be completed to the Customer, the contract is concluded for a fixed period when the Customer proceeds to complete the form and is terminated as soon as the form is withdrawn from completing the form or when the seller's completed form is sent. The process of completing the order form is organized so that every customer has the opportunity to read it before making a decision about concluding a contract or to change the contract.
Through the platform, as well as other sales channels used by the Seller, it is possible to conclude a sales contract directly from the seller and entities cooperating with him.
The service specified in point 1 is provided free of charge, but it may require access to the Internet.
Electronic order can be placed 24 hours. A day 7 days a week.
The customer, by finalizing the purchase in the appropriate order window, selects the option "I consent to the processing of my personal data contained in the order form by the Store for the purpose and extent necessary to complete the order." - It is necessary to conclude a contract. Providing your personal data is necessary to place an order, not to not be given personal data will be tantamount to withdrawing from the conclusion of the contract.
Pursuant to art. 8 para. 2 GDPR, the administrator, taking into account the available technology, makes reasonable efforts to verify whether the person exercising parental responsibility or childcare (under 16 years old) has agreed or approved.
Customer costs related to access to the Internet and data transmission are incurred only by the customer in accordance with the tariff of his supplier with whom the customer has signed a contract for the provision of internet services.

§3 Terms and Conditions of Service

This platform of the online store provides Services by Electronic Means, The Condition for Entering Into A Contract Is, First of All, To Fill in the Online Order Form To Conclude a Sales Contract with the Seller Whose Goods Are Presented On The Site. Joining the contract is voluntary.
The Contract for the Provision of Services Is Concloud Electronically in the Form of ALLOWING the Customer to Fill in the Order Form, The Contract Is Concloud for A Definite Period of Time When the Customer Proceeds To Fill and Terminated while the complete form Is with When the Completed Form is Sent to the Seller. The Process of Filling Out The Order for Form Is Organized in Such A Way That Each Customer Has The Opporturnity to Review It Before Deciding to Conclue A Contract or To Amend The Contract.
Through the platform, as well as other sales channels used by the seller, it is possible to conclude a sales contraction directly from the seller and its affiliates.
The service specified in item. 1 is provided free of charge, But May Require Access to the Internet.
You can place an order electronically 24 hours a day, 7 days a week.
The customer, when finalizing the purchaase in the appropriarate order box, selects the option "and consent to the processing by the store of my personal data contained in the order forms for the purple and to the extent necessary for the execution of the order." - It is necessary to conclude the contract. Providing Your Personal Data is Necessary to Place An Order, Failure to Provide Personal Data Will Be Tantamount to Withdrawal From the Conclusion of the Contract.
Pursuant to Article 8 (2) of the Rodo, The Controller Shall, Taking Into Account Avilaable Technology, Make Reasonable Efforts to Verify that the person with Parental Authority or Custody of the Child (Under 16 Years of Age) Has Given or Approove Consent.
The Customer's Costs Related to Internet Access and Data Transmission are borne soley by the customer in accordance with the tariff of it provider with whom the customer has signed an internet service contract.

§4 Terms of the contract

To conclude a valid and binding party of the Sales Agreement, the Customer makes a selection in accordance with the displayed offer on this platform and on other sales channels, specifying the quantity of the goods he intends to buy and, in the event of such a possibility, indicating the features of the ordered product and its specification, respectively. Including the selection of goods, the customer complements the online order form, indicating in it the data necessary to perform the order by the Seller, such as, for example, the quantity, delivery site and payment methods, based on the messages displayed to the Customer to the Customer, and information available on the website and contained in these Regulations.
Registration of the customer's account in the online store platform is voluntary and free of charge. The account registration process in the online store platform for entrepreneurs and consumers has been regulated separately.
Immediately after receiving the order, the Customer is sent electronically to the e -mail address provided during the order, the declaration of acceptance of the order constituting its confirmation. Upon receipt of the message by the Customer, a sales contract is concluded between the Customer and the Seller.
A message summarizing and confirming the order contains all previously established terms of the sales contract, and in particular the quantity and type of ordered goods, its specification in the case of ordering goods with individual properties specified by the customer, the total price to be paid (specified in Polish zlotys) together with delivery costs and the amount of delivery and the amount granted discounts (if concerned). The price for users registered as an entrepreneur (point 2 above) is given as a net price.
If the customer has more discounts from several sources/promotions, they are subject to combining/adding up only when it is clearly specified in the promotion regulations. In the absence of a record as to how to combine various promotions/discounts, you can only choose one discount (one promotion) with a given purchase.
As part of the portal, the customer can use the following functionality:

Registration and authorization of users - the ability to register new company accounts.
The option of displaying personalized prices, discounts and promotions.
Order management - ordering, order history and their statuses (sent, completed, etc.) along with assigning numbers of transport letters to the orders sent.
Monitoring of real -time product availability.
Displaying of the contractor's data, merchant limit, amount of limit used and payment dates.
Displaying of a commercial guardian data.
Electronic acceptance of changes.
Shopping basket.
Service service - the ability to make a complaint and track their status.
Data access management and compliance with the provisions of the GDPR.

§4 Terms and Conditions

In order to conclude a valid and binding sales contraction between the parties, the client shall make a selection in accordance with the displayed offer on this platform and on other sales channels, specifying the quantity of goods he innds to purchase and, indict The Characteristics of the Ordered Product and Its Specifications, Respectively. Together with the Selection of the Goods, The Customer Shall Complete The Online Order Form, Indicating in It The Data Necessary for the Seller to Execute The Order Such A as, For Example, Quantities, Place of Delivery and Forms of Payment, Based on the messages Displayed to the customer and the information avalailable on the site and contained in these therms and condations.
Registration of a customer account on the online store platform is voluntary and free of charge. The process of account registration in the online store platform for businesses and consumers is regulated separately.
Immediately Upon Receipt of the Order, A Statement of Acceptance of the Order, Which is also a confirmatation of the order, is Sent to the Customer by e-mail to the e-mail Address Provided During Order Placement. Upon Receipt of the Message by the Customer, A Sales Contract Between the Customer and the Seller Is Concluded.
The Message Summarizing and Confirming The Order Contains All Previously Agreed Terms and Conditions of the Sales Contract, In Particular The Quantity and Type of Ordered Goods, Their Specification in Case of Orderings With Individual Characteristics Special Price to be paid (Specified in Polish Zlotys) Together with Delivery Costs and the Amount of Discounts Granted (IF Applicble). The price for users registered as entrepreneurs (item 2 above) is given as a net price.
If the customer has more than one discount from Saveral Sources/Promotions, they are subject to combining/summing only if expressly Stated in therms and Conditions of the Promotion. In the absolution of a provision on how to combine diffferent promotions/rebates, only one rebate (One Promotion) May be sected for a given purchase.
Within the Portal, The Customer Can Use the Following Functionalities:

Registration and Authorization of Users - The Ability to Register New Company Accounts.
Option to Display Personalized Prices, Discounts and Promotions.
Order Management - Placing Orders, Order History and Their Statuses (Shipped, Completed, etc.) with Assignment of Waybill Numbers to Shipped Orders.
Product Availability in Real Time monitor.
Display counterparty Data, merchant limit, amount of limit used and payment terms.
Display the details of the sales supervisor.
Electronic Acceptance of Changes.
Shopping Cart.
Service Support - The Abily to File Complaints and Track their Status.
Data Access Management and Rodo Compliance.

§5 Order implementation

We reliably process customer orders in the order of their receipt - each order is priority and very important for us!
The delivery time for a single customer is from 1 to 30 business days from the day the customer sends the order. In the case of products marked with the availability of 'on request' delivery time is determined on the product page. The time of the order is completed primarily the time to prepare the order (completing and packaging the order, issuing a shipment to the courier, and in selected cases the execution of the goods). The delivery time of the order depends on the selected method of delivery, it may change depending on the type of transport indicated by the customer.
In the event of exceptional circumstances or the inability to process the order at the indicated in point 2, the seller immediately contacts the Customer in order to determine the further procedure in this determination of the other date of the contract, changing the delivery method.

§5 Order of Processing

At Relably Process Customer Orders According to the Order in Which They Are Received - Each Order is a priority and very important to US!
The Delivery Time for A Single Customer is From 1 to 30 Working Days Counting from the Day the Customer Sends The Order. In the case of products marked with availability 'to order', The Delivery Time is specified on the product page. Order Processing Time Consists Primarily of Order Preparation Time (Completing and Packing The Order, Releasing the Parcel to the Courier and, In Selected Cases, Making the Goods). The Delivery Time of the Order Depends on the Selected Method of Delivery, It May Vary Depending on the Type of Transport Indicated by the Customer.
In the case of exceptional circumps or the impossibility of complete of complete within the perioda indicated in item. 2 Date, The Seller Seller Shall Immediathy Contact The Customer to Determine the Further Course of Action, Including the establishment of Another Date for the Execution of the Order, Change of the Method of Delivery.

§6 Delivery

The delivery of the goods takes place via the Poczta Polska or courier operator or otherwise accepted by the parties not connecting with excessive and unjustified costs on the Seller and Customer.
The ordered goods are delivered in accordance with the customer's selection either directly to the customer's address indicated in the online order form and confirmed by the Customer, as a shipping address or received in person at the personal collection point at the address provided during the order.
The goods are always packed in a manner corresponding to its properties so that it does not suffer during transport, loss or destruction.
The customer is constantly informed about the delivery costs, they are given when the customer completed the online order form. The amount of shipping costs depends on the country to which the order is sent, the number of ordered goods ordered by their weight and how to send a parcel.

§6 Delivery

Delivery of the Goods Shall Be Made Through The Operator of the Polish Post Or Courier Service or In Any Other Way Acceptted by the Parties Not Involving Excessive and Unreasonable Costs on the Part of the Seller and the Customer.
Ordered Goods Are Delivered According to the Customer's Choice Either Directly to the Customer's Address Indicated in the Other Ion.
Goods are always Packed in a Way That Corresponds to Their Characteristics, So that they are not damaged, lost or destroyed duration transport.
The customer is kept informers of the shipping cost, they are provided when the customer fills out the online order forms. The Amount of Shipping Costs Depends on the Country to Which the Order is Shipped, The Number of Ordered Goods their weight and the method of shipment.

§7 Payment methods

It is possible to pay for the ordered goods in the form of a prepayment to a bank account.
Electronic payment by credit card (Visa, Visa Electron, Mastercard, Maestro) or online transfer of electronic banking via the PayU, PayPal, Przelewy24 online payment website.
In cash on delivery of the ordered goods (payment on delivery) - the customer pays to the courier receiving the ordered goods delivered through the courier company to the address indicated by the Customer in the order.

§7 Payment Methods

It is possible to pay for the ordered goods in the forms of preparation to a bank account.
Electronic Payment by Credit Card (Visa, Visa Electron, Mastercard, Maestro) or Online Banking Transfer Via Payu, PayPal, Przelewy24 Online Payment Service.
Cash on Delivery of the Ordered Goods (Cash on Delivery Payment) - The Customer Pays at the Courier's Office While Collecting The Ordered Goods Delivered Via Courier Company to the Address Indicated by the Customer in the Order.

§8 warranty (compulsory instruction)

Delivery of the goods as part of the implementation resulting from the warranty for defects takes place at the expense of the seller whose goods were purchased.
ATTENTION! A claim for removal of a defect or exchange after January 1, 2023, general limitation periods of claims apply, i.e. "Article 118 of the Civil Code, if a special provision provides otherwise, the limitation period is six years, and for claims for periodic benefits and claims related to conducting business activities - Three years.
The owner corresponds to the warranty if the defect is found within two years from the date of the goods to the consumer. From January 1, 2023, the minimum time for a complaint due to the lack of compliance of the goods with the contract will be 2 years. This term applies to all goods - new and used. The seller is responsible for the consumer if the consumer goods at the time of its release were inconsistent with the contract, has physical and legal defects. The seller is responsible for the non -compliance of the consumer goods with the contract in the event of its finding before the expiry of two years of issuing this goods to the Buyer, while in the event of replacement of the goods this date runs again. The physical defect consists in the incompatibility of the item sold with the contract. In particular, the item is sold inconsistent with the contract, if:

There is no properties that this kind should have due to the purpose in the contract marked or resulting from circumstances or purpose;
There are no properties that the seller provided the buyer, including presenting a sample or pattern;
not suitable for the purpose that the buyer informed the seller at the conclusion of the contract, and the seller did not raise a reservation as to its purpose;
She was issued to the buyer in an incomplete state.

The presumption of non -compliance of the goods with the contract is 2 years.
Application about the disadvantages of the goods should be sent by e -mail to the email address or in writing to the postal address (see §1 item 3: "Seller address"). If the consumer has difficulties and does not know how to construct a notification about the disadvantages of the goods, the application may send, for example, on the form constituting Annex 2 to these Regulations, which is only a facilitation for the complaint process, it does not constitute any requirement to use the above -mentioned pattern for effectiveness complaints.
If this is necessary for the correct assessment of the physical defects of the goods, at the request and after preliminary arrangements with the seller, the goods should be delivered to the address of the seller's registered office, which will be indicated each time at the time of receipt of the complaint.
The seller responds immediately to the consumer notification, however, no later than within 14 calendar days from the date of receipt. Failure to apply for a specified period is tantamount to its inclusion by the Seller and recognition of him as justified.
The seller covers the costs of collecting the goods, delivery, removal of defects or disadvantages and replacement of the goods with a new one.

§8 Warranta statutors (mandatory instructions)

Delivery of Goods Under the Fulfillment of the Resulting Warranty for Defects Shall Be At the Expense of the Seller Whose Goods Were Purchased.
Attention: Claim for Removal of A Defect or Replacement After Janures 1, 2023, The General Limitation Periods for Claims Apply, I.E. : "Article 118 of the Civil Code Unless a Special Provision Provides Othwise, The Statute of Limitations is Six Years, and for Claims for Periodic Benefits and Claims Related To The Peduct of Business - Three Years. Howver, The End of the Limitation Shall Be the last day of the calendar year, unless the limitation period is less than two years. ""
The Owner is Lilable Under the Warranty IF The Defecte is Discovered Before The Expiration of Two Years from the Date of Delivery of the Goods to the Consumer. As of January 1, 2023, The Minimum Time Limit for A Claim of Non-Conformity of Goods with the Contract Will Be 2 Years. This Time Limit Apps to All Goods - New and Used. The Seller Is Lilable to the Consumer IF The Consumer Goods at the Time of Issue Were Inconsistist with the Contract, Have Physical, Legal Defects. The seller shall be lilable for the incompatibility of the consumer goods with the contraction if it is found Before the expiration of two years from the iSsuance of dry goods to the buyer, with the time limit running aenew if the goods are replaced. A Physical Defect Consists in the InCompatibility of the Sold Thing with the Contract. In Particular, The Sold Thing Is Inconsist with the Contract if:

naes not have the characteristics that a thing of this Kind Should Have in View of the PurPose Specified in the Contract or Resulting from the Circumpstances or Purpose;
naes not have properties, the existence of which the seller assured the buyer, including by presenting a sample or model;
is not suitable for the purple that the Buyer Information The Seller at the Conclusion of the Contract, and the Seller Did Not Object to Such Purpose;
Was Delivered to the Buyer in an Incomplete Condition.

The presumction of nonconformity of goods is 2 years.
Notification of defects in the Goods Should Be Sent Electronicles to the E-mail Address or in Writing to the Postal Address (See §1 ITEM 3: "Seller's Address"). If the Consumer Has Dificulties and Dos Not Know How to Construct A Notification of Defects in the Goods, The Notification Can Be Sent, For Example, On the Form Attacda AS Appendix No. 2 to THSE Regulations, which is only a convenience for the complaint process, it not Constitude Any Requirement to Use the Aforentioned Template for the Effectiveness of the Compleint.
If it is necessary for the property assessment of physical defects in the goods, upon request and after preliminaries Arrangements with the Seller, The Goods Should Be Delivered to The Address of the Seller's Registered Office, Which in Each Case Will Be Indicated At the Time of Time of Time of Receipt of the complaint.
The Seller Shall Respond Immediathy to the Consumer's Notification, But No Later than Withiin 14 Calendar Days of Receipt. Failure to Consider The Notification Within The Specified Period Is Equivalent to Its Acceptance by the Seller and Recognizing it as legitimate.
The Seller Shall Cover the Costs of Collection of the Goods, Delivery, Removal of Defects or Defects and Replacement of the Goods with New Ones.

§9 withdrawal (compulsory instruction)

The rights arising from this paragraph result from the relationship between the customer and the seller.
Pursuant to the law, the customer who is a consumer pursuant to art. 27 of the Act of 30 May 2014 (Journal of Laws of 2014, item 827, as amended) on consumer rights, is entitled to withdraw from a distance contract without giving a reason.
The right to withdraw from the contract is entitled within 14 calendar days from the moment the goods have taken into account by the customer who is also a consumer or third party indicated by him other than the carrier.
When the customer who is a consumer withdraws from the contract, the contract is considered reliable and the consumer is released from all obligations. What the parties showed each other is refundable in a state unchanged, unless the change was necessary within the boundaries of ordinary management. The return should take place immediately, no later than within fourteen days.
The Customer who is a consumer may withdraw from the contract by submitting a statement on the online form constituting Annex 1 to these Regulations, sending them by e -mail or to the Seller's postal address according to the customer's choice. Annex 1 is only assistance in withdrawal from the contract, it is not a model necessary to exercise the right to withdraw from the contract. The customer may not have to use it. For effective withdrawal, it is enough to send a statement in writing to the seller's address.
To maintain the deadline specified in point 2 It is enough to send a customer statement about withdrawal from the contract before its expiry.
The seller shall immediately confirm the customer to receive a statement of withdrawal from the contract and correctly inform the Customer about further proceedings, including the manner of returning the goods and in case of questions he will answer them.
The seller immediately, within no more than 14 calendar days from the date of receipt of the Customer's declaration of withdrawal from the contract, will refund the Customer to all payments received from him, including the costs of delivering the item. The seller refunds the payment using the same payment method that the customer used, unless the customer clearly agreed to a different payment of payment, which does not involve any costs for him.
If the seller after obtaining a consent from the customer did not undertake that he will receive the goods from him, the seller may refrain from reimbursement of the received payments, including the costs of delivery of the item until he received the goods back or the customer provides evidence/confirmation of his reference, in Depending on which event will occur earlier.
The customer is obliged to return the item to the seller or transfer it to the person authorized by the seller immediately, but not later than within 14 calendar days, from the day he withdrew from the contract, unless the seller proposed that he would collect the goods himself. To keep the deadline, it is enough to send back the goods before its expiry.
The customer who is a consumer borne only direct costs of returning the goods.
The consumer has the right to withdraw from a distance contract, without giving a reason and without incurring costs, except for the costs specified in art. 33, art. 34 Consumer law.
The goods should be delivered to the seller's address (see §1 item 6: "Seller").
The consumer is responsible for reducing the value of things resulting from using it in a manner going beyond the necessary characteristics, features and functioning of the goods. This means that the buyer has the right to assess and check the goods, but only in the way he could do it in a stationary store (i.e. check its completeness and technical parameters). The consumer cannot normally use things otherwise by departing from the contract may be charged additional costs due to the reduction of its value.
The right to withdraw from the contract is not entitled to the Customer in relation to the contracts specified in art. 38 of the Act of 30 May 2014 on consumer rights, among others In a situation:

for the provision of services if the entrepreneur has fully performed the service with the explicit consent of the consumer, who was informed before the commencement of the provision that after the entrepreneur will be met by the entrepreneur, he will lose the right to withdraw from the contract;
in which the price or remuneration depends on the fluctuations on the financial market that the entrepreneur does not control, and which may occur before the deadline to withdraw from the contract;
in which the subject of the benefit is an unfabricated item, produced according to the consumer specification or to satisfy his individualized needs;
in which the subject of the benefit is a thing that is quickly broken or having a short shelf life;
in which the subject of the service is the item delivered in a sealed package, which after opening the packaging cannot be returned due to health protection or for hygiene reasons if the packaging has been opened after delivery;
in which the subject of the benefit are things that, after delivery, are inseparably connected with other things due to their nature.

§9 With Drawal (mandatory instructions)

The Rights Under This Paragraph Arise from the Relationship Between the Customer and the Seller.
In Accordance with the Law, The Customer Who Is A Consumer Under Article 27 of the Act of May 30, 2014. Remotely Without Giving Any Reason.
The Right to Withdraw from the Contract Shall Be Granted Within 14 Calendar Days from the Moment of Taking Possession of the Goods by the Customer Who Is also a Consumer or A Third Party Designated by Him/Her Other than a carrier.
When the customer who is a consumer withdraws from the contraction, the contraction is conesidered not concluded, and the consumer is then released from all obligations. What the Parties Haveed To Each Other is Subject to Return in An Unalted State, Unless the Change Was Necessary Within The Limits of Ordinary Management. The Return Should Be Made Immediately, No Later Than Within Fourteen Days.
A customer who is a consumer may withhdraw from the contract by making a statement on the online forms attached hereto as annex no. 1, Sending It Electronically or to the Postal Address of the Seller at the Choice of the Customer. Appendix No. 1 is only an aid to inshdraw from the contract, it is not a necessary template for exercises the right to wogdraw from the contract. The customer may but need not use it. For effective withdrawal, it is sufficient to send the statement in writing to the Address of the Seller.
To Meet the Deadline Specified in Item. 2 IS Sufficient to Send the Customer's Statement of Withdrawal from the Contract Before Its Expiration.
The Seller Will Promptly Acknowledge to the Customer The Receipt of the Statement of Withdrawal from the Contract and Will Information The Customer Accordingly About the Further Procedural, Including How to Return the Goods, and Will Answer them if there are questions.
The Seller Shall Immediathy, Within No More than 14 Calendar Days From the Date of Receipt of the Customer's Statement of Withdrawal From the Contract, Return to the Customer All Payments Received From Him, Including the Cost of Delivering The Item. The Seller Shall Refund the Payment Using The Same Method of Pimenty used by the customer, unless the customer has Expressly Agreed to Another Way of Refunding The Payment That Dos not Involve Any Costs for Him.
If the Seller, After Obtining Consent from the Customer, Did Not Undertake to Collect the Goods from the Customer Himself, The Seller May withHold Reimbursement of the Payements Received, Including the Cost of Delivering The Goods Until He Receives des Proof/Confirmation of Their Return, Whichever Event Occurs First.
The customer is obligation to return the goods to the seller or hand them over theme to a person a Authorized by the Seller Immediathy, BUT NO LATER THAN WITHIN 14 Calendar Days, From the Date On Which He Withdrew from the Contract, Unless the Seller Offered To Collect The Goods Himself. To Meet The Deadline It Is Sufficient to Send Back The Goods Before Its Expiaration.
The customer who is a consumer shall bear only the direct cost of return the goods.
The Consumer, Has the Right to Withdraw From A Contract ConclouDed At A Distance, Without Giving Any Reason and Without Incurring Costs, Except for the Costs Specified in Article 33, Article 34 of the Consumer Law.
The Goods Should Be Delivered to the Seller's Address (See §1 ITEM 6: "Seller").
The Consumer is lilable for any dimination in the value of the item resulting from the use of the item Beyond What is Necessary to Ascertain the Nature, Characteristics and Functioning of the Goods. This means that the buyer has the different to evaluate and inspect the goods, but only in the way he could do so in a Stationary Store (I.E., check their complexness and technical parameters). This is because the consumer cannot normal use the item Othwise, by with withdrawing from the contract, he may be charge with Additional Costs Due to the Reduction in ITs Value.
The Right to Withdraw from the Contract Dos Not Apply to The Customer with Respect to The Contracts Specified in Article 38 of the Law of May 30, 2014 on Consumer Rights, Among Other Sitations:

For the provision of Services, if the entrepreneur has full Performed the Service with the Express Consent of the Consumer, Who Was Information Before the Start of the Service, That after the performance by the entrepreneur Will Lose the Right of Withdrawal;
in which the price or recreoration depends on fluctations in the Financial Market, Over Which the Trader Does Not Control, and Which May Occur Before the Deadline for Withdrawal;
in which the object of performance is a non-refabricated item, manufactured to the consumer's specifications or serving to meet His Individualized Needs;
in which the object of performance is an item that is perishable or has a short shelf life;
In which the object of the service is an item delivered in a sealed package, which cannot be return after opening the package for health or hygiene reasons, if the package has been opened after delivery;
In Which the Object of Performance Is Things That, After Delivery, Byfo Nature Become InsepataBle From Other Things.

§10 Complaints

To correctly submit a complaint, the Customer should provide his data such as: name and name of the company, address of residence or address of the company's registered office and e -mail address, subject of the complaint, if possible, the order number together with an indication of the period of time to which the complaint relates and the circumstances justifying the circumstances Filing a complaint (description of what it consists of) or what features of the ordered goods he does not have, and according to the seller's assurances or according to how to present it to the customer was to have.
If the customer is a consumer, in the case of the first complaint, the customer can count on the repair of the goods or replacement. Only when the entrepreneur refuses to remove the defect or exchange, the consumer will receive the right to withdraw from the contract. For an electronic goods, the consumer will also be able to demand that the defects of digital services are removed and if the defect or replacement is ineffective, he may demand a price reduction or withdraw from the contract. If it is impossible to comply with the contract in a manner chosen by the customer is impossible or would require excessive costs in compared to the method proposed by the seller. When assessing the excessive cost of costs, the value of the item free from defects, the type and significance of the defect found, and the inconveniences that the client would expose another way of satisfying to the client.
Unless separate provisions provide otherwise, the entrepreneur is obliged to answer the consumer's complaint within 14 days from the date of its receipt. If the entrepreneur did not answer the complaint within the time limit referred to above, it is believed that he considered a complaint. The entrepreneur passes the response to the consumer on paper or other durable medium (e.g. USB memory or CD/DVD, responding to a complaint.) "
In the event of not submitting the notification within the specified period, they should be considered as included in the Seller. A claim regarding withdrawal from the contract, in the event of its failure to be on time, is not tantamount to the recognition of the submitted complaint

§10 Complaint procedure

For Property Submission of A Complaint, The Customer Should Provide His/Her Data Such AS: Name and Surability Or Company Name, Address of Residence or Registered Office Address and E-mail Address, The Subject of the Compleint, IF Possible, The Order Number with an indication of the period of time to which the complex relations and the circumstants justifying the complaint (Description of What It Consists of) or what features the ordered goods do not have, and according to the seller's assurances or accord Presented to the customer it was supply to has.
If the customer is a consumer, in the case of the first complaint, the customer can count on the repair of goods or replacement. Only if the Trader Refuses to Remove the Defect or Replace, The Consumer Will Be Given The Right to Withdraw from the Contract. For Electronic Goods, The Consumer Will Also Be Able to Request The Removal of Defects in Digital Services and If The Removal of Defectes or Replacement Will Be IneFfective, He Can Depment a Reduction in Price or Withdraw from the Contract, if bringing the item to Conformity With the contract in the manner chosen by the customer is impossible or would be excessive clothes compared with the manner proposed by the seller. In Assessing the Excessiveness of Costs, The Value of the Defect-free item, The Type and Significancy of the Defect Found Shall BEENE INTO INTO Account Account, AS Well as the Inconvenience to Which the Customer Would Be Exposed by Another Way of satisfaction.
If Separate Provisions to Not Provide Othwise, The Entrepreneur IS Obluged To The Consumer's Complaint within 14 Days of Its Receipt. If the Trader has not Responded to the Complaint Within The Period Dyferred to Above, It is Consoidered that he has accknowledged the complaint. The entrepreneur shall provide the consumer with an answer to the complex on paper or other duher durable medium (E.G., and USB Flash Drive or CD/DVD, Responding to the Complaint). "
If the Claim is not processed within the specified time limit, it should beonidered accessed by the seller. The Claim for Withdrawal from the Contract, IF Not Considered Within The Time Limit, Is Not Equivalent to Recognition of the Complaint Filed

§11 Responsibility

The customer is not entitled to:

posting personal data of third parties, disseminating the image without the required permit or consent of a third party who relate to the data;
Placing advertising and or promotional content, incompatible with the store's goal.

It is forbidden to post the content by the client:

with the intention of violating the personal rights of third parties;
In bad faith or those that could be considered such;
violating the rights of third parties, copyrights, related rights, industrial property rights, enterprise secret or confidentiality clause, especially referred to as secret or top secret;
offensive or threatening to other people, statements commonly considered offensive, e.g. profanity;
violating the right interests of the seller;
sending or placing as part of the online store unrecognized commercial information (spam);
In other way, good customs, provisions of applicable law, social or moral norms.

In the event of a third party notification, the Seller reserves the right to modify or delete content posted by the Customer by a third party or state authority in the event that they may constitute a violation of these Regulations or applicable law. The seller does not control the content posted on an ongoing basis.

§11 LIABILITY

The customer is not entitled to:

Posting of Personal Data of Third Parties, Disseification of Images Without The Required Permission Or Consent of the Third Party to Whom the Data Peppers;
Posting content of an advertising and or promotional nature, inconsistist with the purple of the store.

It is forbidden for the customer to post content:

With the intent to violate the personal rights of third parties;
In Bad Faith or Those That Could Be Considered AS Such;
Infring on the Rights of Third Parties, Copyrights, Related Rights, Industrial Property Rights, Business Secrets or Covered by a confidentiality clause esperacily those defined as secret or top secret;
Abusive or threatening statements directed to other persons, statements generally conside Offensive, Such as vulgarisms;
Violating the Legitimate Interests of the Seller;
SENDING OR POSTING UNSLICITED Commercial Information (Spam) Within The Internet Store;
Othwise Violating Good Morarals, Provisions of Applicble Law, Social Norms or Customs.

In the case of receipt of a notification by a third party, authorized person or state authority, the seller reserves the rights to modify or remove content posted by the customer, in a situation where it is determined that main constitute a volation of these terms and Conditions or Applicable Laws. The Seller Does Not Control The Posted Content on An ongoing Basis.

§ 12 Out -by -court methods of considering complaints and pursuing claims

Information on extrajudicial ways of considering complaints and pursuing claims, as well as the principles of access to these procedures are made available at the headquarters and on the websites of poviat (municipal) consumer ombudsmen, social organizations, which statutory tasks include consumer protection, voivodship inspectorates of trade inspection and under the following addresses of the Office of Competition and Consumer Protection: www.uokik.gov.pl/spory_konsumenckie.php,www.uokik.gov.pl/wazne_adresy.php, www.uokik.gov.pl/ssprawy_indywalne.php
The consumer has, among others, the following possibilities of using out -of -court ways to consider complaints and pursue his claims:
A address of the Provincial Inspector of Trade Inspection with a request to initiate mediation proceedings regarding the amicable ending of the dispute.
A address of a permanent amicable consumer court operating at the Provincial Inspector of the Trade Inspection with a request to resolve the dispute arising from the contract, the address www.uokik.gov.pl/wazne_adresy.php.
Asking for free legal assistance, among others to the Consumer Federation - website address: www.federaconsunerow.org.pl.
The network of European consumer centers helps in solving cross -border disputes. The addresses of these institutions are available on the website of the European Consumer Center www.konsument.gov.pl.
The consumer may also use the Platform of the Internet Disputes Setting System (ODR platform), in accordance with the Regulation of the European Parliament and of the Council (EU) No. 524/2013 of 21 May 2013 on the online system of resolving consumer disputes and amendments to Regulation (EC) No. 2006/2004 I Directive 2009/22/ EC (Regulation on ODR in consumer disputes). ODR (Online Dispute Resolution) available at the electronic address: http://ec.europa.eu/consumers/odr/ European ODR platform is one common access point for consumers and entrepreneurs, enabling out -of -court resolution of disputes regarding contractual obligations, resulting from the internet concluded sales contracts: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=PL
The use of out -of -court methods of consideration of complaints and pursuing claims is voluntary and can only take place when both sides of the dispute, i.e. the seller and the customer agree to this.

§ 12 Alternative Dispute Resolution

Information About Out-of-Court Procedures for Handling Complaints and Pursing Claims, AS Well as the Rules of Access to THSE PROJECTRES AVIILLES AVAILLELE AT THE OFFICES AND THE OFFICES AND The On the Websites of District (City) Consumer Ombudsman, Social Organizations Whose Statutory Statutory Talk Consumers, Provinical Inspectorates of Commercial Inspection and At the Following Addresses of the Office of Competition and Consumer Protection: www.uokik.gov.pl/spory_konsumenckie.php,www.uokik.gov.pl/wazne_adresy.php, www.uokik.gov.pl/ssprawy_indywalne.php
The Consumer Has, Among Other Things, The Following Avenues for Out-of-Court Complaint Handling and Redress:
To apps to the provincial Inspector of Trade Inspection to Initiate Mediation Processings for An amicable Settlement of the Dispute.
To Turn to the Permanent Arbitration Courter Operating at the Provinical Inspector of Trade Inspection with a Request to Resolve a Dispute Arising from the Concloud Agreement, Address www.uokik.gov.pl/wazne_adresy.php.
To Seek Free Legal Assistance from the Consumer Federation, Among Others - Website Address: www.federeconsunerow.org.pl.
The Network of European Consumer Center Assists in Resolving Cross-Border Disputes. Their Addresses are avalailable on the European Consumer Center's Website at www.konsument.gov.pl.
Consumers May also use the online Dispute Resolution Platform (ODR Platform), In Accordance with Regulation (EU) No. 524/2013 of the European Parliament and of the Council of 21 May 2013 on Online Dispute Resolution for Consumer Disputes and Amending Regulation (EC) No. 2006/2004 and Directive 2009/22/EC (Regulation on Odr in Consumer Disputes). ODR (Online Dispute Resolution) Avilaable at the Following Electronic Address: http://ec.europa.eu/consumers/odr/ The European Oder Platform Provides a Single Common Access Point for Consumers and Businesses to Resolve Out-of-Court Disputes Regarding Contractual obligations arising from an online Sales Contract: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=PL
The USE of Out-of-Court Means of Dealing with Complaints and Claims is Voluntary and Can Take Place Only If Both Parties to the Dispute, I.E. The Seller and the Customer Agree to It.

§13 Provisions regarding entrepreneurs

Regulation and provisions in this paragraph 13 concern only Clients and service recipients who are not consumers (professional purchase).
1. In the case of customers who are recipients and not at the same time consumers, the Service Provider may terminate the contract for the provision of electronic services with immediate effect even without indicating the reasons, provided that he has sent the customer a relevant statement.
  1. The website informs that pursuant to art. 558 § 1 of the Civil Code, liability under the warranty for the product/service to the customer who is not a consumer is excluded.
    1. The responsibility of the website is limited as part of a single claim, as well as for all claims in total, up to PLN 100 net. The website is liable only for typical predictable damages at the time of the conclusion of the contract and is not liable for lost benefits.
    2. All disputes between the website and the non -Consumer Service Service are subject to the court competent for the seat of the website.

§13 Provisions for entrepreneurs

The regulations and provisions in this paragraph 13 apps only To Customers and Service REPIPIENTS Who Are Not Consumers (Purchase of a Professional Nature).
1. In the case of customers who are recuents of the service and who are not also alsoors, the service provider May term the Contract for the provision of electronic service with immedaate effect event without without indicating reasons, provided that has a customer an apppropr.
  1. The Website Information That in Accordance with Article 558 § 1 of the Civil Code, Product/Service Warranty Liability to the Non-Consumer Customer is excluded.
    1. The Liaability of the Website is Limited Within a Single Claim, As Well as for All Claims in Total, to A Net Amount of PLN 100. The Internet Service is lilable only for typical damages foreseeable at the time of the contract and is notes Lilable for Lost Profits.
    2. Any Disputes Between The Website and A Non-Consumer Customer Shall Be Submitted To The Court Having Jurisdiction Over the Location of the Website.

§14 Final provisions

The online store platform honors all customer rights provided for in the provisions of applicable law.
If the applicable law grants clients who are consumers more favorable compulsory and required by law of regulation than those contained in these regulations, the relevant provisions of the Regulations are directly replaced by specific norms of applicable law and thus are binding on the abovementioned owner.
All content posted on the website of the online store platform (including graphics, texts, page arrangement and logos) benefit from the protection provided for copyright and are its sole property. The use of this content without written consent results in civil and criminal liability.
The owner of the online store platform, as the administrator of personal data, inform you that:

Providing data is always voluntary but necessary for the execution of the order;
A person providing his personal data has an unlimited right to access all the content of his data and rectify it, delete (the right to be forgotten), restriction of processing, the right to transfer data, the right to withdraw consent at any time without affecting compliance with the law of processing, data However, they may be made available to competent state authorities if the relevant provision requires it.
The basis for the processing of personal data will be art. 6 para. 1 point a) and content of the general regulation on data protection;
Personal data will be stored and processed for the period necessary to complete the processing and performance of the order but not longer than for a period of 3 years (2 years is the period of complaint and 1 year for other claims and special situation)
A person providing his personal data has the right to lodge a complaint to UODO when he considers that the processing of personal data regarding the implementation of the contract violates the provisions of the general regulation on the protection of personal data of 27 April 2016; "

The amended regulations binds customers if the requirements specified in art. 384 of the Civil Code (i.e. the customer was correctly notified of changes).
The seller reserves the right to change the regulations for important reasons, i.e.

changes in law;
changes in payment and delivery methods;
change of exchange rate,
changes in the method of providing services by electronic means covered by the Regulations,
Changes in data of the Seller, including e -mail address, telephone number.

Amendments to the Regulations do not affect the orders placed and completed, the regulations applicable at the time of placing the order apply to them. The seller informs about the intended change on the store's website at least 30 days earlier. In the absence of acceptance of the amended Regulations, the Customers may terminate the contract with immediate effect within 30 days from the date of receipt of the message.
Disputes arising as a result of the provision of services on the basis of these Regulations will be subject to a decision to the common court for the seat of the website, in accordance with the relevant provisions of Polish law.
Regulations may be translated into foreign language versions, although in case of doubt the Polish version of the Regulations has priority
Attachments to the regulations constitute its integral part.
The sales contract is concluded in Polish, with the content in accordance with the regulations.
Customers of the aforementioned online store platform can access these Regulations at any time through the link posted on the website of the Website and download it and draw up its printout, but commercial use, however, is subject to the protection of Legato law office.
The regulations enter into force on 04.12.2024.

§14 Final Provisions

The Online Store Platform Honors All the Rights of Customers Provided by the Provisions of the Applicable Law.
If the Applicble Law Grants to Customers Who Consumers More Favorable Mandatory binding on The AFORMENTONED OWNER.
All content posted on the online store platform (Including Graphics, Texts, Page Layout and Logos) Enjoy the Protection provided for copyright and are the exclusive property of the online store platform. Use of Such content withhout Witten permission will result in civil and criminal liability.
The Owner of the Online Store Platform, As the Controller of Your Personal Data, WODN YOU THAT:

Provision of data is always Voluntary But Ncessary to Complete the Order;
The Person Providing His/Her Personal Data has the Unlimited Right to Access All the Contents of His/Her Data and To Rectify, Erase (The Right to Be Forgotten), Limit The Processing, The Right to Data Portability, The Right to Withe Withe At Any Time Without Affecting the Legality of the Processing, The Data May, Howver, Be Made Avilaable to the Compenta State Authorities in the Sitiation When the Relevant Regienation Requires It.
The Basis for the Processing of Personal Data Will Be Article 6 (1) (A) and the Content of the General Data Protection Regulation ...;
Personal Data Will Be Storeed and Processed for the Period Necessary for the Complement of Processing and Execution of the Order But No Longer than for A Period of 3 Years (2 Years is the Period For Composblaints and 1 Year for Possibly Other Claims and Exceptional situations)
The Person Providing His/Her Personal Data Has the Right to Lodge A Complaint with the Dpa When Hen He/She Considers That The Processing of Personal Data Concerning The Execution of the Order Violats the provisions of the provisions of the provisions of the provisions of the provisions of the april 27, 2016; "

The Amended Regulations are binding on customers if the requirents specified in article 384 of the code code have been observe (I.E. the customer has been property notified of the changes).
The Seller Reserves the Right to Make Changes to The Terms and Conditions for Important Reasons, That IS:

Changes in Legislation;
Changes in Payment and Delivery Methods;
Exchange rate change,
Changes in the Manner of Providing Electronic Services Covered By the Regulations,
Changes to the Seller's Data, Including e-mail address, telephone number.

Amendments to the regulations do not affect orders already placed and executed, to them the regulations in force at the time of playing the order of apps. The seller shall information about the intended change on the store website at least 30 days in Advance. In case of non-ancipetan of the amended regulations, service recipients May, within 30 days of receiving the message, Terminate the Contract with Immedaate Effect.
Disputes arising as a result of the provision of service under the therms and condations shall be submitted for settlement to the court of common pleas for the seat of the website, in accordance with the applicable provisions of Polish law.
Regulations May Be Translated Into Foreign Language Versions, Although in Case of Doubt, The Polish Version of the Regulations Takes Precedence
The annexes to the regulations are an integral part of the regulations.
The contract of sale is concluded in the Polish language, with content in accordance with the regulations.
Customers of the Aforentioned Online Store Platforma May Access THESE TERMS and Conditions At Any Time Through The Link Provided on the HomePage of the Website and Download and Make A Printout, Howver, Commercial Use is subject to the protection of the legato lav companies.
The Regulations Enter INTO FORCE ON 04.12.2024

Copyright note to the Sales Regulations

The owner of all material copyrights to the model of these Sales Regulations is the Legato Law Firm, which has granted this non -exclusive and inalienable right to use this Sales Regulations for purposes related to its own commercial activities on the Internet and extends legal protection to the above -mentioned document for the duration of the contract . Copying and disseminating the template of these sales regulations without the consent of the Legato Law Firm is prohibited and may be subject to both criminal and civil liability. Internet sellers can learn more about the possibility of using the sales regulations template on the website www.kancelaria-legato.pl

Copyright Notice to the Terms of Sale

The Owner of All Material Copyrights to The Template of THESE TERMS and Conditions of Sale Is Legato Law Office, Which Has Granted to This Store a Non-Ex-Exclusive and Non-Transferable Right to Use Terms and Conditions of Sale for Purposes Relat Commercial Activities on the Internet, and Extends Legal Protection to the AFOREMENTED DOCUMENT FOR THE DURATION OF THE CONTRACT. Copying and Distribution of the Template of THESE TERMS and Conditions of Sale Without The Permission of Legato Law companies is prohibited and May be subject to both criminal and civil liabelim. Online Sellers Can Learn More About the Passibility of Using The Model Terms and Conditions of Sale at www.kanklaria-legato.pl