How to buy an IBO pump? Where and how to order IBO and IPRO pumps from the manufacturer, Dambat

If you work as an installer, water-systems designer, or run a wholesale business, sooner or later you will ask yourself: how to buy a Dambat pump and whether it can be done directly from the manufacturer. The answer is simple, but it requires some explanation of our sales model. In this article, we, the Dambat team, explain step by step where to buy a Dambat pump, how to order pumps from the IBO and IPRO brands, where to find technical information, and where to order spare parts. We also explain the differences between our brands, as this is one of the most frequently asked questions we receive.

Let us start with the most important point: our company, Dambat, sells exclusively through a B2B model, via a dedicated platform for trade partners. We do not sell at retail through the dambat.pl website, and we deliberately do not publish prices there. This is a deliberate decision, which we explain in detail below so that you know exactly what to expect.

Dambat—what kind of manufacturer is it, and is it a Polish company?

The question “what kind of manufacturer is Dambat” often comes up, along with doubts about “whether Dambat is a Polish manufacturer.” We explain this unequivocally: yes, Dambat (DAMBAT Jastrzębski S.K.A.) is a Polish manufacturer and distributor of pumping technology, operating on the market since 1999. We specialize in water pumps and related equipment—from circulation and circulator pumps, through submersible, deep-well, and surface pumps, to controllers, valves, filters, inverters, and pressure gauges.

Several product brands operate under the Dambat umbrella. The best-known of these is IBO. In practice, when someone asks “is IBO a Polish brand,” they mean a brand managed by a Polish manufacturer—IBO products reach the market through Dambat, with Polish technical support, servicing, and access to spare parts in the country. This distinction is important to installers: it is not only the pump itself that matters, but also the service infrastructure and availability of equipment over several years of operation.

As a manufacturer and distributor, our role is to provide complete, proven pumping solutions together with technical documentation, declarations of conformity, and selection support. As a result, a trade partner or installer receives not just an individual product, but an entire ecosystem: a pump, compatible equipment, and access to technical expertise.

Where to buy a Dambat pump? Sales exclusively through the B2B platform

Let us get to the point: the answer to the question, where to buy a Dambat pump. All sales are conducted through our B2B platform, available at dambat.abstore.pl. This is where registered commercial partners—wholesalers, installation stores, and contracting companies—place orders, check stock levels, and view individual commercial terms.

This means that the dambat.pl website serves an informational and technical function, rather than operating as a store. If you search for phrases such as “where can I buy an IBO pump?” or “where can I buy an IPRO pump?,” you will most often find materials describing the products, their specifications, and their applications. To proceed with an actual purchase, you go to the B2B platform. For end users who do not run a business and do not have a B2B account, the natural route is to purchase from one of our commercial partners—authorized wholesalers and stores that source their products through the platform.

How to buy a pump—step by step for a commercial partner

The process itself, when you are wondering how to buy a Dambat pump as a professional, is as follows:

1. Registration is handled on our side: simply send us an inquiry via the contact form, and our employees will verify the account and provide access to the account on the dambat.abstore.pl platform. This is the stage at which we confirm the commercial partner’s status.
2. Product selection based on the technical documentation available on dambat.pl—catalogs, manuals, and performance curves. Here you choose a specific circulation, submersible, immersion, or surface pump model, as well as the required accessories: a frequency converter, controller, valve, filter, or pressure gauge.
3. Placing an order directly on the B2B platform, where stock levels and individual commercial terms are visible.
4. Fulfillment and delivery in accordance with the agreed terms.

This model streamlines purchasing: professionals have one place to submit orders, while the manufacturer can ensure consistent terms and full control over service quality.

Why there are no prices on dambat.pl—and what you will find there instead

The lack of a pump price directly on dambat.pl can sometimes be surprising, so it is worth explaining. Questions such as “pump price,” “IBO pump price,” or “IBO pump price” come up regularly, but prices are set individually under the B2B model and depend on the specific partner’s commercial terms. For this reason, we do not publish them in the public section of the website—the final pump price is visible after logging in to the B2B platform or after contacting a sales partner.

So, what will you find on dambat.pl? A great deal of content that genuinely helps with product selection and operation:

• Catalogs with the full range — available in the downloadable catalogs section.
• Operating instructions for individual brands — collected on the downloadable instructions page.
• Complete technical information: specifications, performance curves, CE declarations, and design files and diagrams.
• Converters and calculators supporting product selection — from cable cross-section to water demand.

As a result, the manufacturer’s website is a source of technical knowledge, rather than a place where you compare prices exclusively. From an installer’s perspective, this is convenient — you first select the right device based on hard data, and only then move on to commercial terms on the B2B platform.

What is the difference between IPRO and IBO, and what kind of brand is IBO ITALY?

One of the most frequently asked questions is: “what is the difference between IPRO and IBO?” Both brands belong to Dambat’s portfolio and share the same consistent identity. Put simply: IBO is our main, core product brand, covering a wide range of pumps and accessories, while IPRO is a higher-end line — with a longer warranty period, enhanced specifications, and higher positioning. IPRO is not a separate, independent identity, but rather a variant expanding the IBO offering with premium products.

The question “what kind of brand is IBO ITALY” also comes up. We position IBO ITALY similarly to IPRO — it is a premium line focused on a longer warranty and enhanced specifications, rather than a separate visual identity from IBO. For installers, the practical conclusion is this: when choosing between IBO and premium lines, you should primarily consider the required level of workmanship, warranty terms, and the specific application, rather than a difference in “brand philosophy.”

Finished products from both brands can be found in the relevant collections: IBO collection and IPRO collection. This is a good starting point when you are wondering, “where can I buy an IBO pump?” or “where can I buy an IPRO pump?” — first, browse the range and specifications, then place your order through the B2B platform.

Where to order spare parts and how the service portal works

Operating a pump involves more than just purchasing it; it also includes servicing and the possible replacement of components. That is why the question “where to order spare parts” is just as important as purchasing the device itself. When ordering spare parts, a separate process applies — go to our dedicated service portal at dambat.pl/pages/serwis.

On the service page, you will find information about warranty and post-warranty repairs, as well as access to the service request form. It is worth remembering a practical rule: before sending the device to the service center, dry it thoroughly and secure it properly; for post-warranty repairs, contact the service center in advance to determine the costs and availability of components. This saves time and helps avoid unnecessary logistics costs.

If you are looking for specific components, we have organized sections by brand:

• Dambat spare parts — the starting point is the general spare parts page, where we have collected links to individual brands.
• IBO spare parts — dedicated IBO spare parts page.
• IPRO spare parts — dedicated IPRO spare parts page.

This division into IBO spare parts and IPRO spare parts makes it easier to quickly find the right components without searching through the entire catalog. This is particularly important for quick on-site repairs, when every minute of installation downtime matters.

The full range of pumps and accessories — what makes up our portfolio

To make an informed purchasing decision, it is worth knowing the product range. Dambat’s offering under the IBO and IPRO brands includes several main product groups:

• Booster pumps — for forcing liquid circulation in central heating installations and other heating systems, as well as in air conditioning systems.
• Circulation pumps — including pumps for domestic hot water (DHW), providing quick access to hot water at points of use.
• Submersible pumps — for clean, slightly contaminated water and wastewater, used in households, drainage systems, and industrial installations.
• Deep-well pumps — for extracting water from deep wells, available in many versions with increased resistance to sand.
• Surface pumps — for pumping water from shallow sources, in domestic and professional installations.

There is also a wide range of accessories that complete every installation: controllers and safety devices (e.g. dry-run protection), valves, water filters, inverters that regulate pump operation, and pressure gauges for monitoring pressure. It is worth clarifying the term inverter here: in our case, an inverter regulates the operating conditions of a water pump — it is not a solar inverter for photovoltaic panels, although the frequency-control technology is related.

When selecting a system, you usually think of it as a whole: a deep-well pump working with an inverter and a suitable controller, protected by a filter and monitored with a pressure gauge. This complete selection is easier precisely because everything comes from one manufacturer and is compatible.

Summary — what the step-by-step purchasing process looks like

Let’s bring it all together. When wondering how to buy a Dambat pump, remember three simple rules. First, all purchases are made through the B2B model on the dambat.abstore.pl platform — you will also see prices there after logging in. Second, dambat.pl is a source of technical information: catalogs, manuals, and complete specifications, with no prices in the publicly accessible section. Third, you order spare parts and handle service matters through the service portal.

Whether you are looking for a circulation pump for a boiler room, a deep-well pump, or a complete set with an inverter, you first select the device based on the documentation, then arrange the order and final pump price on the B2B platform. This model streamlines cooperation with the manufacturer and gives the installer full control over selection quality and access to service and spare parts.

Frequently asked questions (FAQ)