Dear Sir or Madam, DAMBAT’s Service Department performs warranty and post-warranty repairs for the products we offer. We kindly ask you to read the product’s user manual carefully before submitting a service request. This will help you avoid unnecessary problems and save the valuable time associated with sending the product to our Service Department without justification. If a product that is not covered by the warranty or does not meet the requirements for a warranty claim is sent to our Service Department, you will be charged for testing and shipping the product.

For post-warranty or paid repairs, please contact our Service Department in advance to determine the costs and availability of parts. Repairs of this type that have not been agreed upon in advance will not be carried out, and the shipping costs will be charged to the product owner.

WARNING! Pumps must be thoroughly dried and secured with stretch film before shipping.