The operating manual is the first document that every installer and user of the pump should read before starting the device for the first time. In this article, we show where to find instructions for an IBO pump and what the documentation included with the products looks like IPRO and what to do if the manual you need is not available in your language. We also advise you on the range of possible applications of pumps and how the Dambat service works in the case of warranty and post-warranty repairs.
User manual - two places you will always find it
Choosing the right source of technical documentation is important for both the on-site installer and the end user. That's why at Dambat we made sure that the user manual for each IBO product is available in two independent places.
1. Paper manual in the device packaging
All equipment comes with a manufacturer's warranty - regardless of whether it is a submersible pump model, submersible pump, circulation pump or surface pump - comes to the customer with the operating instructions placed directly in the packaging. This is the first document you will find after unpacking IBO products, and its scope includes technical data, installation conditions, rules of safe operation and warranty conditions.
2. Electronic database of instructions at dambat.pl
If you have lost the paper version, are buying used equipment or need documentation before purchasing - the full database of PDF files can be found on our website. We gathered in one place IBO instructions, instructions IPRO and documentation of other brands from the Dambat portfolio. For your convenience, we have also prepared: manual search engine, where after entering the name or symbol of the model, you will immediately go to the correct PDF file - without searching the entire page manually.
All documents available in the online database are identical to the paper version attached to the device, so you can be sure that you are downloading an up-to-date and complete user manual, regardless of whether the pump came to you from a distributor, wholesaler or directly from our warehouse.
Device protection in the context of the production of IBO submersible pumps
The production of IBO submersible pumps is carried out with real operating conditions in well installations in mind - that is why the technical documentation of each model describes not only the method of installation, but also the operational limitations appropriate to the specificity of a given application. IBO submersible pumps are used primarily where it is necessary to extract water from greater depths - in deep wells with various casing diameters, in households, in agriculture and in industrial installations.
Deep-sea IBOs are distinguished by a design that provides enhanced protection against sand - a feature that significantly increases the device's resistance to operation in water containing small mineral impurities, which has a direct impact on the life of the engine and pumping unit. This is why submersible pumps of this brand appear so often in professional irrigation systems, where the continuity of operation of the device is critical for the entire crop season.
The range of possible applications of submersible pumps includes, among others:
- water supply for households using their own water intakes,
- Power supply hydrophore installations in single-family buildings,
- professional irrigation systems in agriculture and horticulture,
- Power supply technological installations in small and medium-sized industrial plants,
- lifting water from circular and drilled wells of various diameters.
Possible applications of pumps from IBO and brands IPRO are always described in the technical data sheet and user manual of a given model - it is worth reading this document before selecting the device to be sure that the selected submersible pump meets the actual parameters of the well and water demand.
Brand IBO stands out due to its complete offer and additional equipment
Brand IBO is distinguished not only by a wide catalog of pumps themselves, but also by the company's complete offer of accessories that allow you to build a complete, safe installation. IBO brand products include, among others:
- controllers for automatic switching on and off of pumps,
- check valves, foot valves and solenoid valves,
- mechanical filters and magnetic separators for water,
- inverters that regulate the operating conditions of the pump (not to be confused with a photovoltaic inverter - the IBO inverter controls the operating parameters of the water pump, not the energy from the PV installation),
- manometers enabling pressure control in the installation.
This product range allows the installer to complete the entire installation - from water intake, through protection against dry running, to pressure control - under one, consistent brand, which simplifies service and the selection of spare parts for subsequent years of operation.
Manufacturer's warranty service and post-warranty repairs
Dambat's central warranty service supports all IBO brand products, IBO ITALY and IPRO sold in Poland. The Dambat service carries out repairs both in the case of warranty repairs and in the case of post-warranty repairs when the device is no longer protected under the warranty card.
To report a fault, please use the complaint form available on the website Dambat service. There you will find information on what complaint documents are required to consider the complaint (including proof of purchase and description of the defect), as well as contact details for the authorized service. It is worth remembering that the manufacturer's warranty covers material and manufacturing defects, but does not cover damage resulting from incorrect installation, dry operation without appropriate protection or pumping a medium that does not comply with the device's specifications - that is why it is so important to read the user manual before using it for the first time.
What to do if there are no instructions in your language?
Our instruction database is gradually expanded with new language versions. Our foreign partners have priority in translations, but we consistently try to expand the documentation with new languages so that IBO products are understandable to the widest possible group of installers in Europe.
If you do not find the model you are looking for in the language version you are interested in, please write to us via contact form. The report will go directly to the appropriate department, which will prepare instructions in the required language. We only ask you to provide the exact model symbol - this will allow us to locate the correct technical documentation faster and prepare the translation.
Frequently asked questions
Where can I find the user manual for my IBO pump?
You will find the user manual in two places: in the device packaging (a paper version included by the manufacturer with each device with a warranty) and online, in the PDF file database at dambat.pl, where there is a manual search engine by name or model symbol.
Does each IBO pump come with an instruction manual in the packaging?
Yes. Each IBO brand equipment made, IBO ITALY and IPRO comes to the customer with a paper manual in the packaging, regardless of whether it is a submersible pump, Submersible, circulation or surface.
What should I do if I can't find the manual in my language?
Just send your request via the contact form on dambat.pl, providing the pump model symbol. The relevant department will receive information about the demand and prepare instructions in the required language. Priority is given to our foreign partners, but we are consistently developing the database with new language versions.
What are the uses of IBO submersible pumps?
IBO submersible pumps are used primarily for extracting water from deep and circular wells - in households, hydrophore installations, professional irrigation systems in agriculture and in technological installations of industrial plants. The design with increased sand resistance allows them to work stably even when the water is slightly sandy.
How to report warranty or post-warranty repair of the IBO pump?
Warranty and post-warranty repairs are carried out by the Dambat central warranty service. The report should be submitted via the complaint form available on the dambat.pl service website, attaching proof of purchase and a description of the fault - on this basis, the authorized service center will decide on further repair steps.
Is the inverter for the IBO pump the same as a photovoltaic inverter?
NO. The inverter offered by Dambat for IBO pumps regulates the operating conditions of the water pump - such as pressure and efficiency - and not the energy from the photovoltaic installation. This is a separate device with a different application, despite the similarity of the name to a solar inverter.
